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Vanns.com Coupons, Coupon Codes and Promo Codes
Selecting and investing in a new appliance or electronics component, and then bringing that piece into your home is an important decision. An important decision that it might be nice to have some guidance in making. Here at Vann's, we may stock our warehouses and fill our showrooms with appliances and audio and video electronics, but what we really sell are solutions. And "solutions" is really just another way of saying "customer service". But "customer service" can be a pretty vague term.
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Vanns.com3623 Brooks St.
Missoula, MT 59801
Contact: 800-769-5668
Customer Support
Payment Policy: * Vann's Card
* VISA
* MasterCard
* American Express
* Discover Card
* Money Orders
* Cashier's Checks
* Personal Checks
Safe Shopping Guaranteed!
Vanns.com uses the Verified by Visa and MasterCard SecureCode technology to ensure that only you can use your card on our site.
Please Be Aware That:
* We are unable to process credit cards that have a billing address that is outside of the United States at Vanns.com.
* We are unable to accept counter checks.
* Orders being paid for by Money Order, Personal Check or a Cashier's Check will be processed after the funds have cleared. Please allow 10 days for this process. We are unable to guarantee that a product will still be available by the time payment is received and funds clear. If a product is no longer available after your funds are processed we will gladly refund you or provide you with suggestions for a comparable substitute.
* This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Additionally, ordering and financial information is sent encrypted to our servers using Secure Sockets Layer (SSL) technology. Secure Sockets Layer (SSL) technology is presently the very safest way to send credit card information over the Internet. Information is first encrypted on your computer, then decrypted on our side, preventing anyone from accessing any information in between.
Return Policy:Due to delays in the printing of our invoices, some differences may exist in our policies from time to time. Always refer to this online version of our policy for the most recent update.
Within 30 days of receipt of this shipment, you may return:
* For money back or exchange, any new, unopened product. This does not include items purchased from the Clearance Center - Please see below for details on Clearance Center Items.
Within 15 days of receipt of this shipment, you may return:
* For money back or exchange, any product in its original condition and packaging, excluding opened CD, DVD, VHS tape, or software. This does not include items purchased from the Clearance Center - Please see below for details on Clearance Center Items.
Within 7 days of receipt of this shipment, you may return:
* For money back, any item purchased from the Clearance Center.
We will issue a full refund or exchange of items that meet the above conditions. Shipping costs can only be refunded if the return is a result of our error. Opened items returned after the 15-day period are subject to a minimum 20% restock fee to increase after 30 days. Unopened items returned after the corresponding 30 day period are also subject to a minimum 20% restock fee. Restocking fees can be increased in instances where there is excessive wear & tear, damaged packaging or if the item is over the corresponding return period.
All returned products must have a Return Merchandise Authorization Number (RMA#). Please apply for an RMA# by calling 800-769-5668 or contacting us through our help page. Please have a copy of your receipt in-hand when calling and we will do our best to accommodate you.
Any product returned without an RMA, with missing or damaged original contents, opened software, or false claims or damage or working condition will be assessed a minimum 20% restocking fee.
Certain items are Factory Service Only and cannot be returned to Vanns.com per the manufacturer. Please consult the product packaging or a Vanns.com Customer Service Representative for further information. For a current list of the products that are Factory Service Only, please contact a Vanns.com Customer Service Representative at 1-800-769-5668.
Our Address To Return Packages:
Vann's Inc.
Returns Department
3623 Brooks St.
Missoula, MT
59801
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