Take me to SpaLook
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SpaLook Promo Codes, Coupon Codes and Promo Codes
Spalook.com, founded by Marcia Lane in 2001, started as an extension of the Lane Spa, located in chic Palm Beach, Florida. It quickly grew to become one of the most trusted online sources for beauty essentials, specializing in luxury and high-performance skincare brands.
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SpaLook Coupons, Coupon Codes and Deals |
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Get 15% off
Get 15% off your $100 or more purchase at spalook.com. Coupon Code: Spa15
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Aug 31 2008 |
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Shipping
Free Shipping
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SpaLook3998 North West 8th Avenue
Suite 308
Boca Raton, Florida 33431
Contact: 1-800-709-1865
orders@spalook.com
Payment Policy:We accept MasterCard, Visa, Discover and American Express. Please note, we do not bill your credit card until your order ships.
Shipping Policy:FREE USPS Priority Airmail Shipping for Orders $50 or More
Some restrictions apply. See our shipping rates for more details.
Same-Day Shipping
Orders received Monday - Friday before 2pm ET are processed and shipped the same day. Orders received after 2pm ET and any time on Saturday - Sunday are processed and shipped on the next business day.
Back Orders and Partial Shipments
Although it is a high priority for us to ensure all of our items are in stock, there may be times when certain items are out of stock due to high demand or a manufacturer issue. In most cases, we receive back-ordered items within 5 business days. If your order contains a back-ordered item, it will be shipped to you as soon it comes in. We will send it via the shipment method you chose. There is no additional charge for partial shipments, and you are not billed until your item has shipped. You can cancel your order or any part of your order before it ships.
Order and Shipment Confirmation Emails
Shortly after your order is placed, we will send you an email confirming your order. Once we ship your order, we will send you an email which contains your tracking number and confirms your shipment. See SpaLook for more information.
Return Policy:No-Hassle 45-Day Return Policy
As part of our commitment to provide you with complete satisfaction, we stand behind all of our products with a no-hassle 45-day return policy. If you are not satisfied with your purchase, all you have to do is contact Customer Service within 45 days of your purchase to obtain return instructions. No questions asked. Once received, returns are processed within 5 business days. We will send you an email once we have processed your return. You will be issued a credit for 100% of the purchase price, excluding shipping charges if applicable. Please note, we cannot be held responsible for returned items that become lost in transit. We recommend you choose a delivery method with tracking and/or insurance.
115% Price Protection Guarantee
If you find a product we sell at a lower price anywhere (another website, retail store, doctor?s office or spa), excluding auction websites we will refund you 115% of the difference between the lower price and our price.
Please note:
* The product must be currently available in the same type and size that is on spalook.com.
* If you found the item online, it cannot be an auction website.
* If you found the item offline, it must be a legitimate store located in the United States.
* Taxes (if any), promotions applied and shipping charges (if applicable) will be included when calculating the price difference.
Three easy steps to receive your price protection credit:
1. Place you order at spalook.com.
2. Email priceprotect@spalook.com and provide your order number and a link (URL) to the webpage where you found the item for less or the name and phone number of the store where you found the item for less.
3. After we verify your claim, you will be issued a credit (reverse charges) for 115% of the difference in price.
We will send you an email confirming your credit.
Please note: This offer is valid for up to 5 days after you make your purchase.
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