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Kohl's $5 Flat Shipping
7/6-7/10: $5 Flat Shipping
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Jul 10 2008 |
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Contact: (866) 887-8884
Customer.Service@Kohls.com
Shipping Policy:Shipping Charges (Continental U.S.)
Your total shipping charges are based on several factors, including the shipping method you selected and the number of items you've purchased. There is a base fee for the first item you purchase, and an item fee for every additional product.
Shipping Charges (Alaska & Hawaii)
Your Kohls.com purchase can be shipped to Alaska and Hawaii destinations via our Standard Ground service only.
Shipping Charges Military (APO/FPO) Destinations
Your Kohls.com purchase can be shipped to any APO (Army Post Office) or FPO (Fleet Post Office) address via our Standard Ground service only. Our Priority Air service is not available for APO/FPO destinations.
Additional Shipping Charges
Additional shipping charges (additional delivery fees) may apply to some Kohl's items (e.g. vacuum cleaners) because of size, weight or special handling that is required to make sure your order reaches you safely. If your item has an additional shipping charge, it will appear below the price of the item on the product page.
Gift Card Shipping Charges
If you select Standard Ground service for your Kohl's Gift Card order, your Gift Card(s) will be shipped FREE of charge. What better way to send a gift to the one you love!* Our Priority Air fees for Kohl's Gift Card shipments are the same as our regular shipping charges. Shipping rates for these special items will automatically appear during the checkout process.
* Important note: This free shipping offer is only applicable on purchases of Gift Cards. It is not valid for purchases made with a Gift Card. See Kohl's for more information.
Return Policy:Online Purchases
As a Kohls.com customer, you have three convenient options to return or exchange your online purchases.
Kohls.com purchases will be credited* to the account used to make the purchase, unless you indicate otherwise. If you'd like to receive a credit on a different credit card account, please complete the “Credit/Payment” method section of the Return & Exchange form that accompanied your order. Please note: To avoid return shipping & handling costs, please choose to return your Kohls.com purchase to a Kohl's store near you.
*Please allow approximately 10 days for your credit to be applied to your credit card after the return/exchange has been processed at our fulfillment center. To avoid delays, simply bring your return(s)/exchange(s) to any Kohl's store near you.
Return/Exchange at a Store
For items purchased either in-store or online, just bring the item you'd like to return/exchange and your gift receipt to the Customer Service Desk of any Kohl's store near you.
Return by Mail
If your purchase arrived by mail from Kohl's, you can return it by mail.* Just fill out the Return & Exchange form that accompanied your purchase, and pack the merchandise and receipt into a sturdy box. Then, apply the supplied return label. (Please send all shipments prepaid.)
We understand that making returns by mail can sometimes be the most convenient for our customers. If you do choose to return any Kohls.com purchase by mail, please include the tags for all the items and remember that items should not have been worn or used.
*We're sorry, we are not able to accept returns by mail for items purchased in-store. If you purchased your item(s) in-store, please return it to the Customer Service Desk of any Kohl's store near you.
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