In The Swim Claim Codes, Coupon Codes and Promo Codes

In The Swim was founded in 1982 by a husband and wife team. Shipping chlorine from the back of their garage and taking orders on their front porch, they began to have a vision that this could be something big.

As the quantities of their orders increased, so did the loyalty of their customers. Before long, In The Swim relocated to a larger facility and hired their first employees to answer the phone. As In The Swim’s customers grew in number, so did the product selection.

The one constant factor of In The Swim’s growth has been maintaining the highest level of customer satisfaction through its dedication to quality products at the best possible prices and its commitment to the highest level of customer service.

In The Swim

320 Industrial Drive West Chicago, IL 60185

Contact:

1-800-288-7946
drpool@intheswim.com

Payment Policy:

Master Card, Visa, Discover, American Express Debit Cards: (deducts from your bank account) Master Card and Visa labels only at this time Personal Checks (through the mail only) Money Orders (through the mail only) Travelers Checks (through the mail only) How Can I Place An Order If I Don’t Have A Credit Card? You can print out your completed “checkout” page and mail it to us with a personal check, money order or traveler’s checks. Mail to: In The Swim 320 Industrial Drive West Chicago, IL 60185

Shipping Policy:

Orders are processed the same day they are received. If you have received an Order Confirmation from us, then your order has been processed. In-Stock orders placed Monday-Friday by 4pm CST are shipped the same day the order is processed. Please allow 2 additional days for delivery when placing an order on a holiday. Items that are on backorder or have other special shipping requirements are indicated next to the product listing. If you need to make a change on an order you have placed, it is best to call us as soon as possible at 1-800-288-7946. Have your Order Number available for the operator. We will make every effort to change your order as requested, but it is possible that your order may have already shipped and further action may be required to correct it. See In The Swim for more information.

Return Policy:

30-Day Guarantee If you are not completely satisfied with your purchase, you may return it (in new condition) for any reason within 30 days for a complete refund of the purchase price of the product and sales tax, if applicable. Please note, some products require a 15% restocking fee that will be charged to your credit card upon return; this is noted on the product page when applicable. Please call Customer Service at 1-800-374-1500 to initiate the return process. We are unable to credit you for handling charges. Charges for shipping returned products back to us are your responsibility. We will exchange or refund your purchase, as you request. Please allow 21 business days from the date you return your package for your refund to be credited or your exchange to be completed. Return Procedure Please fill out the return form on the back of the original invoice sent with your product and send it along with your return to the address below via USPS (be sure the package is insured for the full value), UPS or Federal Express. Packages must be insured and prepaid for delivery. In The Swim is not responsible for return shipment or if products are lost in transit of the return: In The Swim 320 Industrial Drive West Chicago, IL 60185 ATTN: RETURNS DEPT.