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Finish Line Coupons, Coupon Codes and Promo Codes
Finish Line — the destination for your Sport, your Life, and your Style.
Finish Line will provide the best selection of sport inspired footwear, apparel and accessories to fit the fast culture of action addicted individuals.
Finish Line, Inc. is a leading athletic retailer specializing in brand name footwear, apparel and accessories. Every Finish Line store offers the best selection of product built for your Sport.Life.Style. Finish Line began operations in 1976 in Indianapolis, Indiana, and currently serves customers in over nearly 700 Finish Line stores, nearly 90 Man Alive stores and 15 Paiva stores and online.
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Finish Line Coupons, Coupon Codes and Deals |
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Finish Line 3308 N. Mitthoeffer Road
Indianapolis, IN 46235
Contact: 888-777-3949
Customer Support
Payment Policy:Finish Line currently accepts both credit cards and Finish Line gift cards as forms of payment online.
Credit cards that Finish Line currently accepts online: debit cards (deducts from your bank account), Visa, MasterCard, American Express and Discover card.
Customers can use Gift Cards received from a Finish Line store online. Please enter the Gift Card number on the billing information page along with the pin number located on the back of the card. After you apply the gift card to your Order Total, you may enter your credit card information to pay the remainder of the balance. If the Gift Card covers the Order Total amount, it is not necessary to enter your credit card information and you may proceed to the next step. If you have a Gift Card that does not have a pin number on the back please call 888-777-3949 for assistance.
What if I do not have a credit card?
Finish Line will accept purchases made with a debit card as long as it has the Visa or Master Card logos. However, if you have neither a credit card nor a debit card, please visit one of our stores to pay with cash, check or money order.
Shipping Policy:What if my shipping and billing addresses are different?
Finish Line uses several measures to protect you from fraud. One of these measures is to check if the shipping and billing addresses provided during checkout are the same. If these addresses do not match, a customer service representative will contact the cardholder to verify the order legitimacy prior to it being processed. In some cases, this may delay the order processing if we are not able to reach the cardholder immediately.
Why can’t I ship to a PO or an APO box?
Finish Line uses United Parcel Service (UPS) to ship all products to our customers. Based on agreements between the US Post Office (USPS)and United Parcel Service (UPS), UPS cannot make deliveries to USPS-owned property. If you have a PO or APO box, please make arrangements to have your Finish Line purchase delivered to a physical address where UPS is authorized to deliver. We apologize for any inconvenience this may cause.
Why do some items in my order ship at different times?
In order to show an expanded inventory online, Finish Line may ship some of the items listed online from one our nationwide retail stores. Because of this expanded inventory, shipping times for certain items may vary based on current inventory levels.
The availability estimate on each item's product information page refers only to how long it will take us to ship the product. In transit times will vary based on the order's final destination.
Finish Line reserves the right to restrict product quantities per order at their discretion. There will be a maximum of five units allowed per customer, unless pre-approved by Customer Service. Orders that exceed these limitations may be cancelled without prior notification.
Can items be shipped outside of the United States?
At this time, we are not able to ship products outside of the United States.
How long will it take for me to get my order?
All Finish Line Online orders are shipped via United Parcel Service. Product availability will determine when items in an order will ship. Orders with more than one item may be shipped from separate fulfilling locations. Delivery times vary depending on the final destination. Once we ship the items in your order, you will receive a shipment confirmation email with your UPS tracking number included. You may use this tracking number at www.ups.com to monitor the order in-transit.
Note: A business day is considered Monday through Friday, not including holidays.
How much does shipping cost?
Continental United States and Alaska:
First Item: $6.99
Each Additional Item: $1.99
Hawaii:
First Item: $19.99
Each Additional Item: $1.99
*Orders shipped to Hawaii are sent UPS Second Day Air. See Finish Line for more information.
Return Policy:What is Finish Line's return policy?
We want to thank you for shopping at Finish Line and want you to be completely satisfied with your purchase. If you are unsure about your purchase, please do not wear the item(s). Merchandise may be returned under the guidelines on this page (below).
How do I return a purchase?
You may return a purchase to a store or by mail, according to the guidelines for each method stated below. After 45 days, items may not be returned for any reason.
Can I make a return at a store?
If you decide to make a return to a Finish Line retail store, you must bring the following items with you:
1. Your original packing slip.
2. The credit card used for the original purchase. Orders placed using Debit Cards will not be refunded for cash.
3. Footwear items must be returned in their original box and apparel items must have the tags unless problems in manufacturing exist.
You will also be required to present a valid photo ID* that will be recorded at the time of the return. Information from your ID will be retained in a company-wide database of customer return activity that Finish Line and its affiliates use to authorize in-store returns. We reserve the right to limit returns or exchanges in our stores regardless of receipt or packing slip.
*Acceptable forms of ID: U.S. or Canadian Driver's License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card, or Passport.
When an item purchased through the Finish Line Winner's Circle program is returned to a Finish Line store, for whatever reason, any dollar credits that were earned from the purchase of that item will be deducted from that member's Finish Line Winner's Circle account.
After 45 days, items may not be returned for any reason.
How do I return an item by mail?
Online purchases may be returned back to us at:
Finish Line Online
3308 N. Mitthoeffer Road
Indianapolis, IN 46235
1. Upon receipt of your order, please examine it carefully. If for any reason you are not satisfied with the order, call our Customer Service Center at:
888-777-3949
Monday - Friday 8am - 11pm EST
Saturday 8am - 8pm EST
Sunday 10am - 6pm EST
2. Explain the problem to the customer service representative, and they will give you a return authorization number to write on your packing slip so that you may return the item. Returns will not be accepted without prior authorization.
3. All products must be returned in new condition. Footwear items must be returned in their original box and apparel items must have the tags unless problems in manufacturing exist. Items purchased from a Finish Line store (not online) cannot be returned to Finish Line Online.
4. Finish Line Online advises that when shipping product back, customers should choose the same shipper that delivered the product, as well as insure the item for full value should anything happen during shipping. Finish Line is not responsible for returned product in transit.
5. Upon receipt of your order at our warehouse, providing everything is correct, we will credit the original purchase. An email confirmation notifying you of the credit will be sent to the email address provided on your order. Allow up to two billing cycles for the credit to appear on your statement. Orders returned for credit that were purchased with a Gift Card will be refunded by a check mailed to the billing address.
We do not offer exchanges for items returned in the mail at this time. If any item is returned via mail and meets the pre-defined return criteria, the necessary credit will be applied to the customer's account. If you would like to exchange your online purchase, please stop by any of our stores nationwide. Shipping charges will be refunded only if we have sent the wrong item or the item is defective.
After 45 days, items may not be returned for any reason.
Can I return merchandise that has been worn?
Whether or not you have the packing slip, normal wear and tear is not warranted on any merchandise. Exchanges on worn merchandise will only be made when the damage is caused by a manufacturer 's defect. Items cut or sliced by sharp objects cannot be exchanged. After 45 days, items may not be returned for any reason.
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