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eCost.com Coupons, Coupon Codes and Promo Codes
Welcome to eCOST.com, the fast and easy way to save money and time on your next online purchase of computer hardware, software, peripherals and other consumer products.
When you shop at eCOST.com, you don't have to wonder if you're getting a great value on what you need. Instead, you can choose from thousands of products and buy them all at a great price!
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eCost.com Coupons, Coupon Codes and Deals |
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eCost.com500 N. Central Expressway
Suite 500
Plano, TX 75074
Contact: Toll Free 1-877-888-2678 or (310) 658-5000
customerservice@eCOST.com
Payment Policy:At this time, eCOST.com accepts the following payment methods:
* VISA
* MasterCard
* Discover
* American Express
* Diner's Club
* Federal IMPAC
* Visa/MasterCard DebitCard
* Google Checkout
For Borderfree Buyers, we offer the following payment options when you click on the “Borderfree Checkout” button through our partner, Borderfree:
* Visa
* American Express
* Mastercard
We regret that we cannot process orders requesting COD, company check, personal check, money order or other payment methods not listed above. We do not charge your credit card until your order is shipped. All orders are subject to verification and approval by the card-issuing bank.
Please be sure to provide your exact billing address and telephone number when you set up your account. Incorrect information may cause a delay in processing your order. There is no surcharge for using your credit card to make purchases with eCOST.com.
Finally, we accept international credit cards for the above payment options for shipments destined within the 50 United States.
Shipping Policy:AT eCOST.com, WE STRIVE TO SHIP YOUR ORDER AS QUICKLY AS POSSIBLE. HOWEVER, BECAUSE OF INVENTORY, SHIPPING, AND MATTERS OUTSIDE OF OUR CONTROL, OUR SHIPPING REPRESENTATIONS ARE NOT GUARANTEES OR PROMISES THAT A PRODUCT WILL SHIP ON A SPECIFIC DAY. IF YOU WISH TO FIND OUT THE EXPECTED DATE OF SHIPMENT ON A PARTICULAR ITEM OR ORDER, PLEASE CALL US AT 877-888-COST (2678) FOR MORE INFORMATION.
Because we can not guarantee the availability, please call us to confirm when the product is expected to ship. In all instances, we promise your order will ship within 30 days.
We charge a shipping based upon the shipment option that you select at Checkout. The following shipping options are available:
For Borderfree Shipping Methods please go to the preceding link
Ground Service
* Deliveries to residential and commercial addresses in 3 to 8 business days after shipment.
* Actual delivery time depends on shipping distance and may vary.
* Delivery to some remote addresses may take up to 2 additional business days.
* Available only to addresses in the 48 continental states.
* Orders must be placed and credit approved no later than 5:00pm Eastern / 2:00pm Pacific for same day shipment.
* Order must be under 150lbs. and meet cube restrictions.
* Please Click Here to see if your order qualifies for Free Ground Delivery!
2nd Day Delivery - Second Business Day Delivery
* Delivery by 4:30pm the second business day after shipment to most areas (by 7:00pm to residences).
* This service is limited to 60 lbs or less. per order and corresponding cube restrictions.
* Orders must be placed and credit approved no later than 5:00pm Eastern / 2:00pm Pacific for second business day delivery.
* Shipment tracking provided with a required signature at delivery.
Standard Overnight Delivery - Next Business Day Delivery
* Delivery by 3:00pm the next business day after shipment to thousands of cities and by 4:30pm to rural addresses Monday through Friday.
* This service is limited to 150 lbs or less. per order and corresponding cube restrictions.
* This is Standard Overnight Delivery service to major metropolitan areas in the contiguous United States. Alaska and Hawaii may require additional days for delivery.
* Orders must be placed and credit approved no later than 5:00pm Eastern / 2:00pm Pacific for Standard Overnight Delivery.
* Shipment tracking provided with a required signature at delivery.
Priority Overnight
* Delivery Monday through Friday by 10:30 am the next business day after shipment to most locations and by 4:30pm to remote areas.
* This service is limited to 150 lbs. per order and corresponding cube restrictions.
* If your order is over 150 lbs. and/or the corresponding cube restrictions and you choose this enhanced service level, your order will ship with a prioritized shipment method, but is not guaranteed for next business day delivery.
* Orders must be placed and credit approved no later than 5:00pm Eastern / 2:00pm Pacific for the next business day delivery.
* This is priority overnight delivery service to major metropolitan areas in the contiguous United States. Alaska and Hawaii may require additional days for delivery.
* Shipment tracking provided with a required signature at delivery.
Shipments - Over 150lbs.
* Deliveries to residential and commercial addresses in 2 to 5 business days after shipment.
* Actual delivery time depends on shipping distance and may vary.
* Available to addresses within the 48 continental United States; Alaska and Hawaii delivery is not available.
* Orders must be placed and credit approved no later than 3:00pm Eastern / 12:00pm Pacific for same day shipment.
* These orders ship by Common Carrier / LTL (less than truckload) carriers. Tracking numbers are not available.
* Signature is required.
Special Delivery for Televisions
* Available for LCD, plasma and projection televisions over 27 inches.
* Special Delivery includes: inside delivery to first floor location, unpacking, and removal of packing material.
* Service does not include: set up and/or installation.
* Orders will ship approximately 3 business days after receipt.
* Deliveries to residential and commercial addresses take approximately 7 to 10 business days after shipment and may vary depending on distance traveled.
* Available to addresses within the 48 Continental United States; Alaska and Hawaii delivery is not available.
* These orders ship by a carrier who specializes in shipments of this nature. Tracking information can be obtained from eCOST.com customer service at (877) 888-2678.
* Customer will be called within 72 hours of delivery to schedule a delivery appointment during a 4 hour delivery “window”, between 8am to 5pm, Monday through Friday, excluding holidays. No weekend delivery is available.
* Customer must provide eCOST.com with two phone numbers at order placement. The freight company will contact the customer directly to schedule delivery.
* Refused shipments will be charged the full shipping charges plus a 15% restocking fee, unless the product is damaged on arrival.
* DOA (Dead On Arrival) products will be handled directly by the manufacturer.
* Damaged on arrival product should be refused on delivery.
* All sales are final. No product covered under this program will be returnable to eCOST.com and/or our Agents.
* Unless noted on the individual item’s description on eCOST.com, shipment insurance is included in the listed price.
* Product must be signed for, free and clear of any damage
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The shipment fee is calculated based upon a combination of the shipment method that you select, where the product is being shipped to, and the weight and corresponding cube restrictions. This fee is clearly presented at Checkout prior to you finalizing your order.
See eCost.com for more information.
Return Policy:General Terms
Please note that all purchases are final.
Some products are not returnable under any circumstances - please see the important exceptions outlined below.
Unauthorized or Refused Returns
eCOST.com will not accept unauthorized returns or exchanges. Packages without a Return Authorization Number will be refused upon return to our warehouse. eCOST.com will impose a 15% restocking fee plus any applicable shipping charges for refused shipments by the customer. Additional charges may apply if the merchandise is not returned in 100% complete condition in the original, unopened packaging.
If you desire to cancel an order, please follow the directions outlined in our Order Cancellations section.
Defective Returns
Defective returns will be accepted for exchange or repair, at our discretion, within 30 days from the shipment date. No refunds or credit will be granted after 30 days, the terms of the manufacturer’s warranty apply. Please contact the manufacturer directly. (Please see important exceptions listed below).
A product must be diagnosed "defective" by a member of the Technical Support Staff at the manufacturer. You can get a list of manufacturer phone numbers by clicking here. Once it has been diagnosed, please ask for a case number and contact our customer service department for a return authorization number.
Any return found to be non-defective, once our warehouse has inspected it, is subject to a restocking fee of 15% and all non-product-related fees (shipping) are not refundable.
Software
Defective software products may be exchanged for the same title only. Non-defective software that has been opened is not returnable under any circumstances unless the manufacturer offers a Money Back Guarantee (MBG). In this instance, please directly contact the manufacturer of the software title. All software is subject to license agreements or terms established by the software publisher. Be sure to read and agree to the license before using the software.
Special Return Policy for Reconditioned Products
Reconditioned Defective Returns will be accepted for exchange or repair, at our discretion, within 14 days from the shipment date. No refunds or credit will be granted after 14 days, the terms of the manufacturer’s warranty apply. Please contact the manufacturer directly. These products have been previously sold and returned, reconditioned by an Authorized Service Dealer and repackaged for selling purposes. eCOST.com cannot guarantee that these products come with all original accessories and software.
Special TV Returns Policy
Due to manufacturers' policies, eCost.com cannot accept returns on this item for any reason. The manufacturer will handle all exchanges and replacements. Please contact the manufacturer directly and they will assist you with repair or replacements. NO REFUNDS ARE AVAILABLE FOR THIS PRODUCT UNDER ANY CIRCUMSTANCES. THIS PRODUCT CAN ONLY BE RETURNED FOR REPAIR OR EXCHANGE.
CUSTOMER – PLEASE READ CAREFULLY BEFORE ACCEPTING TV DELIVERY
Upon receipt of all LCD or plasma displays (23” or greater), please be advised that the following responsibilities are assumed by the customer at the point of delivery:
You must carefully inspect the box your TV comes in before the shipper leaves your premises. If you discover damage, or an incorrect item, refuse delivery. The shipper will remove the oversize TV and we will credit your order.
Do not sign the shipper's release form unless you have physically inspected the TV for damage. Your acceptance of the TV constitutes your acceptance of the condition of the TV as delivered, and you understand that you cannot return the TV.
If after delivery your TV does not operate correctly, contact the manufacturer http://www.ecost.com/information directly to obtain warranty repair or replacement information. Manufacturer contact information is available in the owners guide.
Money-back Guarantees
eCOST.com does not offer a money-back guarantee on any product.
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