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East13 Promo/discount Codes, Coupon Codes and Promo Codes

East13 Lingerie is inviting to everyone who shops with us. Whether you’re getting a professional bra fitting, trying on our lacy pieces, comfortable sleepwear , or simply relaxing in our Lounge area having a glass of wine or desserts waiting anxiously to see what she’d be surprising with tonight, shopping at East13 Lingerie is one of a kind EXPERIENCE. Guaranteed!

East13

356 E. Colorado Blvd., Pasadena, California 91101

Contact:

1-877-2EAST13 or 626.795.9386
info@East13.com

Payment Policy:

East13 Lingerie proudly accepts Visa, Mastercard, American Express and Discover Cards. If using a Gift Certificate online there is a field into which you may insert that gift card number. Credit cards must be processed and payment ensured before any order is complete and ready to ship. You will receive email confirmation when this occurs. Credit cards are verified using a traditional address verification service. The address you have on file must match that which you provide for us under Billing Information. If those addresses do not match the credit card purchase will be declined. We also require the CVV2 number located on the back of your credit or debit card. This number is traditionally located within the signature field and is the last three digit sequence in the lengthy number you see there.

Shipping Policy:

At East13 Lingerie we want your online shopping experience to reflect the same level of luxury you would experience in our boutiques. To help accomplish this, unless you request otherwise, each and every package shipped from us comes beautifully gift-wrapped in our signature East13 Purse like Gift box with exquisite tissue and ribbon. Whether shopping for someone you love or purchasing for yourself – gift wrapping is our complimentary gift to you. See East13 for more information.

Return Policy:

East13 Lingerie will gladly accept items for exchange only within 14 days if they meet our exchange policy requirements. These requirements are set in place to prevent the return of personally damaged or used products.No credit card refunds will be issued. You are welcome to exchange any items within 14 days of receipt of the item. Our Exchange department must receive the items within 14 days. Note: Gifts purchased between November 10th, and December 24th, will have until January 10th, the following year, to be received by our returns department. Valentines gifts purchased in the month of February, between the 1st and the 14th, will have until February 25th to be received by our returns department. We recommend insuring the value of the package and choosing an appropriate shipping method to ensure timely delivery by our Exchange department. Any items received after these time frames are subject to be returned to the sender at sender's expense. Every item shipped is inspected by a senior staff member to ensure quality control. Please use care when trying on the garment for fit. Body creams, heavy perfume and jewelry can cause the garment to become soiled or damaged and therefore cannot be exchanged. If the garment is soiled, damaged, washed or if any of the tags have been removed, the garment will be sent back to the purchaser at the purchaser's expense. We cannot accept exchanges on hosiery, fragrance products or special and customized orders. If you have questions on our return/exchange policy, please feel free to email us at Liliya@East13.com or call toll free 1-877-2-EAST13 Monday-Saturday, 10AM-6PM Pacific Time.