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Circuit City Coupons, Coupon Codes and Promo Codes
In 1949, when Samuel Wurtzel opened Ward's—Richmond, Virginia's first retail television store—his goal was to provide the community with a new technology that would change the face of consumer electronics forever. More than 50 years, over 600 stores and several name changes later, the technology continues to change, but Circuit City's commitment to our customers remains strong.
The technologies and solutions we provide can make your life easier and more enjoyable. And it's our goal to ensure just that. So, whether you're browsing through one of our stores or surfing our website, we're with you.
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Circuit City Coupons, Coupon Codes and Deals |
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Circuit CityCircuit City Stores, Inc.
Attention: Consumer Affairs
9960 Mayland Drive
Richmond, VA 23233
Contact: 1-800-843-2489
mkt_unsubscribe@circuitcity.com
Payment Policy:Circuit City Rewards VISA and Circuit City Rewards credit card
Shipping Policy:Spend $24 or more on circuitcity.com, and we'll ship your order to you free of charge within 7-10 days.* Need it faster? Upgrade to 3-day, 2-day or express shipping.
*Purchase price of $24 is before taxes and shipping fees. Offer applies to standard ground shipping in the continental United States. TVs larger than 32", TV stands and audio racks cannot be shipped—delivery by one of our professionals is required and may add an additional charge. See Circuit City for more information.
Return Policy:In-store returns
If you're not completely satisfied with a product, Circuit City will gladly exchange or refund the purchase within 30 days of the sale date, except as noted below.
If you return your merchandise to one of our stores, a credit will be issued to the credit card used for the original purchase. For merchandise purchased with a gift card as the sole payment method, we will refund the balance due to you back to a new gift card unless the balance is less than $5 or prohibited by law.
Here are some benefits of returning your purchase at a Circuit City store:
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Convenience—We have more than 600 Circuit City Stores conveniently located throughout major markets.
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Fast—We will process your return when you arrive at the store.
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No Shipping Charges—You won't have to worry with preparing your product for shipping, locating the nearest UPS or FedEx drop-off site, or paying return shipping charges.
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No waiting for your refund—Your credit will be immediately processed when your return is completed at the store.
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Questions? We have knowledgeable, trained sales staff to answer your questions.
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If you'd like to exchange your purchase—We have thousands of items to choose from and our sales associates can make sure you get the product that's right for you.
Return guidelines
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Digital cameras, camcorders, desktop PCs, notebook PCs, monitors, printers, scanners, projectors, PDAs, mobile video, GPS and radar detectors must be returned within 14 days of the sale date, and (except where prohibited by law) are subject to a 15% restocking fee if returned opened or in a non-factory sealed box.
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Home theater seating must be returned within 14 days of the sale date, and (except where prohibited by law) are subject to a 25% restocking fee if returned opened or in a non-factory sealed box.
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There is no restocking fee for defective product returned in exchange for the exact same product, or for product originally purchased as Open Box.
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For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
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Opened software, music, games, and movies may be exchanged for the same title only.
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Charges for installation and delivery services are nonrefundable after the services have been performed.
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Restocking fees do not apply to the return of a purchase made from a Hawaii address.
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Circuit City is not responsible for contacting wireless carriers regarding changes or cancellations of your service plan.
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For in-store purchases, refunds are issued in the original payment type. Refunds on check purchases less than 14 days old and in excess of $100 are issued by check from our corporate office within 14 days of the return date.
DIRECTV®
DIRECTV receivers will only be accepted for exchange or refund if returned with the original access card within 30 days of purchase. For your own protection, please be aware that the distribution or use of counterfeit or altered access cards for satellite TV reception is a violation of Federal Law. If you suspect any violations, please call 800-829-4414. Circuit City is not responsible for contacting DIRECTV regarding changes or cancellations of your subscription.
Missing accessories
The value of missing items will be deducted from the credit amount of a return. For exchanges, we will exchange what the customer returns (e.g., box for box, manual for manual, etc.)
Promotional packages
Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.
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