A warranty is a guarantee that a seller provides the buyer that the goods or service being purchased is stated as fact or implied legally by the seller. There are also provisions for either replacement or repair in case the service or goods being sold does not meet the guarantee made. Warranties are in breach when the products being sold are either defective or are do not conform to a reasonable buyer's expectations.
Always check the warranty when buying products. The warranty is a big help when you encounter certain issues with the product. Here are a few things about warranties that you might want to know.
Most major purchases come with a written warranty. Do note though that written warranties are not required by law. Here are a few tips to keep in mind when comparing product warranties.
When buying any item or service, find out when the warranty comes into effect. You should also check when the warranty ends. If you have any issues with the item or service within the covered period, you can take it back to the retailer or bring up the issue with the service provider.
Check to see who you should contact should the need arise. In some cases, you contact the seller. In other cases, you may have to contact the manufacturer. Knowing who to contact will save you time and effort.
If the product fails, what will the company do? Find out whether the company will repair or replace the item or service. You should also check if you have the option to get a refund. You should also check what conditions will render the warranty invalid. The product is guaranteed but certain conditions will void the warranty.
What does the warranty cover? Are parts and repairs covered? You should know what parts and repair services are not included in the warranty. Some warranties may offer free repair services but you pay for the parts. Others may offer free parts and service for a certain period. Some warranties have conditions that may be quite inconvenient for the buyer. These include shipping heavy items to the factory for repair or returning the item in the original packaging. Non-compliance with the conditions may void the warranty as a result.
Most companies will not cover the damage their failed product or service costs you. You will have to bear the costs yourself.
You should know the conditions that the warranty covers. Some warranties will provide coverage only for specific conditions. If you fail to meet the conditions, the warranty is considered null and void. You have to be sure that the warranty of the product you are purchasing will meet your needs. Otherwise, the warranty is useless to you.
You may also get a spoken warranty. If the sales representative makes you an oral promise to have the item you purchased repaired for free, get the promise in writing. Spoken warranties may be difficult to prove. A written guarantee is clear proof that a warranty was made and must be honored. By getting the promise in writing, you have less to worry about in case the product does fail.
Another form of warranty is the implied warranty. All states have implied warranty as law. For implied warranty, you have the warranty of merchantability and warranty of fitness for a particular purpose. For the warranty of merchantability, this simply means that the product should do what it is expected to do. The warranty of fitness for a particular purpose applies when the seller advises you that the item is suitable for a specific use. If the seller says that your camera can work underwater, the camera should function without a problem underwater.
Purchases that do not come with a written warranty are still covered by the implied warranty unless the product is specifically marked for sale "as is". However, several states do not allow the sale of "as is" items. These states include Kansas, Maine, Maryland, Massachusetts, Mississippi, Vermont, West Virginia, and the District of Columbia.
Educate yourself regarding warranties. Always check the warranty of products you buy. The information will come handy should you need to use the warranty provided.
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