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Take me to Altrec.com
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Altrec.com Coupons, Coupon Codes and Promo Codes
Welcome to Altrec.com where we share your passion for the outdoors. Like you, the team at Altrec.com is comprised of outdoor enthusiasts, explorers and adventurers. That's why we seek out the best stories, the best information and the best clothing and equipment available today. Whatever path you choose, we hope to help you along the way.
The Altrec.com Web site launched in March 1999 with the belief that spending time outside - whether climbing a mountain or taking a quiet hike - helps us to live a healthy, balanced life.
Like many good ideas, Altrec.com began with old friendships, chance meetings and what would become a shared vision to help people get outside through the Internet. A team of six shaped Altrec.com's original vision: Mike Morford, Blaine Donnelson, Jerry Lessard, Shannon Stowell, Debbie Steinberg and Don Pickering. These "co-founders" brought various areas of expertise including Web design and development, consulting, business management and importing and exporting of outdoor gear to create this outdoor lifestyle destination website.
Altrec.com is a privately held company with headquarters at 725 SW Umatilla Ave., Redmond, OR 97756. Phone: 541-316-2400.
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Altrec.com Coupons, Coupon Codes and Deals |
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Altrec.com725 SW Umatilla Ave.
Redmond, OR 97756
Contact: 800-369-3949
customerservice@altrec.com
Payment Policy:We accept the following credit cards: Visa, MasterCard, American Express and Novus/Discover. We do not accept checks, money orders or C.O.D.. All prices and transactions are in U.S. Dollars
Shipping Policy:FREE SHIPPING is available on purchases of $45 or more within the Contiguous U.S.. To receive FREE Shipping, simply choose the FREE Shipping Option during checkout. Exceptionally large/heavy items, such as a kayak or Special Order items, may require an additional Handling Charge as noted on each product page.
To calculate U.S. shipping costs:
1. Add items to Shopping Cart
2. Enter your Zip Code
3. Click 'Calculate'
4. Note the shipping prices and options
For Canadian or International shipping costs:
1. Add items to Shopping Cart
2. Choose either "Click for Canada" or "Click for International"
3. Note the shipping prices and options
4. If one or more of your items cannot ship internationally, you will see "Some of your items cannot ship internationally." See Altrec.com for more information.
Return Policy:We've done our best to make Returns EASY for you to send back to us.
Returns Returns Returns Returns
1. Login to your Account with the box on the right of this page. 2. In your Account, find your order, choose the items to return and print your packing list. 3. Pack the list inside of your package with the item(s) to return. 4. Send your return package insured with your choice of carrier.
All returns should be sent to the following address:
Altrec.com Returns
725 SW Umatilla Ave.
Redmond, OR 97756
USA
You may also contact our Customer Service department to arrange for returns and receive a Return Merchandise Authorization (RMA) number. Please call 1-800-369-3949 with any questions, or use our Live Chat available during .
It can take up to two weeks for return packages to reach us and to be checked in (additional time may be needed after weekends and holidays). Once your return is checked in, please allow 3-4 business days for your bank to register the credit onto your account. As soon as your package is checked in, you will be notified via email.
As of June 1st, 2007, we no longer provides pre-paid shipping labels for returns. However, if an item is defective, or we sent you the wrong product by mistake, we most certainly will provide you with a pre-paid shipping label. Please contact us by phone 1-800-369-3949 or email customerservice@altrec.com for further help
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